Engineer 3

Four Seasons Resort and Residences Napa Valley

We’re Hiring!

Come join our Four Seasons Family! We are looking to build our Engineering Team! Could you be our next Engineer Level 3?


About Four Seasons Resort and Residences Napa Valley

We are looking to build our team! Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences will capture the imagination of even the most seasoned wine country visitors. Be a part of the most highly anticipated opening resort of 2020.


The Position/Role

The Engineer 3’s function is to provide and maintain a safe environment for the Resort Guests and the Employees and to insure a positive Guest Experience. The EOD is responsible for maintaining all of the facility equipment including, but not limited to: kitchen equipment, refrigeration equipment, laundry equipment, HVAC equipment, boilers, pool equipment and lighting. The Engineer 3 will perform Preventative Maintenance to ensure that all Guest Rooms, Public Areas, Back of House and the Resort Mechanical Systems and Equipment are in perfect condition.



  • Properly open department and complete various tasks – Obtain Daily Log Sheet from Office, review logbook / Duty
  • Engineer Key Ring, Daily Assignment Sheet, Work Orders, P/M Work Orders.
  • Understand and Implement Engineering Safety Protocols/Standards – Lock Out / Tag Out Procedure, Kitchen
  • Equipment, Air Handlers, Boilers & Chillers, Emergency Equipment and Personal Protective Equipment, Safety work habits, Knowledge of Radio Communication Codes, Material Safety Data Sheet.
  • Respond to guest calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner.
  • Identifying and following Elevator Operation Procedure – Elevator Failure, Guests Rescue Procedure, Elevator
  • Equipment Rooms.
  • Check various systems/areas of resort – EMS /BAS System Alarms, Monthly Utility Meter Readings, Monthly Utility Meter Readings, Chiller Room / Central Plant, Boiler Room, Cooling Towers, Laundry, Steam Boilers, Pool Equipment Room/Cleaner, Public Area, etc.
  • Maintain and repair Kitchen Equipment: convection ovens, braising pans, steam generators, soup kettles, ovens, flat top/standard burner stoves, and dishwashers.
  • Maintain and repair Refrigeration Systems such as: walk-in coolers, walk-in freezers, reach-in refrigeration systems, ice machines, and mini-bar units.
  • Maintain Mechanical Equipment: Air Handlers, Boilers, Pumps, and Chillers.
  • Provide temporary electrical power set-ups for exhibits and conventions.
  • Basic Electrical Maintenance: electrical outlet replacement, GFIC maintenance and testing, motor replacement, and lamp repairs.
    Replace and Repair bearings, gears, belts, shafts, control mechanism on Kitchen & Laundry equipment.
    Repair of electrical appliances: toasters, microwaves, vacuums, etc.
    Assist guests with requests such as VCR/VCP operation, Sega and Play Station game hook-ups, and On Command Video System, etc.
    Maintain and adjust temperatures and pressures in Heating and Cooling systems.
    Perform other tasks or projects as assigned by management


Who You Are

  • High school diploma or general education degree (GED) and a minimum of 2 years of related experience and/or trade school training.
  • Previous resort experience highly preferred.
  • Requires a working technical knowledge of General building maintenance
  • On-the-Job training or experience along with professional certifications in Refrigeration and HVAC Systems
  • Must be flexible with schedule – Able to work weekdays, weekends, holidays, evening/overnight shifts.
  • Reading, writing and oral proficiency in the English language
  • Physically able to lift up to 100 lbs and be on feet for majority of shift (includes stair/ladder climbing)
  • Able to walk / run up and down stairs carrying a tool pouch
  • Able to work under variable temperatures between 0 to120 degrees Fahrenheit
  • Ability to multi-task in a high volume and demanding environment.
  • Strong problem solving skills, ability to handle difficult situations and guests.
  • Strong problem solving skills, ability to handle difficult situations and guests.
  • Valid Driver’s License required and clean driving record.

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.


About the company:

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work for” rankings every year since 1998.


Some Benefits Four Seasons Resort and Residences Napa Valley employees can enjoy:

  • Competitive Salary & Benefits
  • Cigna medical and dental benefit options
  • 8 weeks of New Parental Leave Pay
  • Fur Baby/Pet Insurance
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • 401k Retirement Plans


If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at

Job ID: REQ10196637
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