Executive Housekeeper

Summary

This position is responsible for managing and coordinating all facets of the Housekeeping and Laundry departments at our property. The Executive Housekeeper is expected to ensure high levels of guest service and satisfaction with cleanliness and comfort of guest facilities; this includes guestrooms, laundry, public areas, meeting space, department storage areas and work areas.

The responsibilities of this position include, but are not limited to:

  • Provide the highest quality of service to the guest at all times.
  • Responsible for supervision of all housekeeping employees.
  • Inspect all rooms and correct deficiencies.
  • Maintain proper inventory of linen and supplies, purchase needed linen and supplies while staying within budget.
  • Complete room updates & communicate with front desk for early arrivals and departures, extended stays on timely manner.
  • Attend staff meeting, perform daily morning stand ups ad other meetings as needed.
  • Create weekly schedules for room attendants, houseman, and laundry staff.
  • Keep track of DND rooms.  Perform property walks.  In the absence of housekeepers, clean rooms and provide supplies needed to guests.
  • Schedule proper staffing to maintain optimal production within budgeted hours
  • Prepare work orders of needed repairs and submit them to Engineering.
  • Schedule proper staffing to maintain optimal production within budgeted hours
  • Supervise special projects.  Be able to lift and carry 30lbs.; push and pull 60lbs.
  • Other duties as assigned, of which the employee is capable of performing.

Requirements:

  • Basic knowledge of the general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
  • Basic Reading and Math Skills needed.
  • Strong written and verbal communication skills.
  • Strong leadership, mentoring, teamwork and organizational skills.
  • High School Diploma, GED or 2+ years experience or an equivalent combination of education and experience.
  • Maintain a clean and organized laundry room.
  • Commitment to exceptional guest service
  • Great positive attitude
  • Bi-lingual applicants are strongly encouraged.This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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Alterajobs.com